Who we work with

Here are a few of the great regional clients we have worked with in recent years.

State & Regional Tourism Organisations | Councils | Tourism Businesses & Events

STATE & REGIONAL TOURISM ORGANISATIONS

I worked with Tilma Group on a region wide industry development program in 2023-24 to elevate the Best of Queensland scores for 100 operators.

The team were extremely structured and organised in their approach, providing online reviews, one on one sessions, an industry webinar and case studies to enhance the learnings of our operators and ultimately, improve the visitor experience to our destination.

The care and attention that was provided to our operators was excellent and revealed a real concern for the industry to promote best practice. Operators were kept accountable with action plans and check ins.

The team have extensive experience in industry mentoring and capacity building projects as well as developing tourism businesses and visitor experience.
— Judy Quodling, Industry Development Officer, Experience Gold Coast

COUNCILS

Tilma Group painstakingly poked, prodded, interviewed and researched every corner of our region, leaving no stone unturned.

Their efforts were rewarded with the epiphany of the ‘Explorers’ brand for our Shire. They stripped down all the information presented to them and recognised a common denominator between our visitors and the famous Burke and Wills story.

This brand then became the focal point behind an insightful, detailed and honest approach to a practical, achievable tourism activation plan. The plan includes a fresh approach to the development and marketing of assets along with new asset development.

Linda managed to problem-solve longstanding issues in staff structure and workloads. She broke down barriers of perceived risk by submitting valued research and case studies to Council on new product development.

Tourism is now a priority for Council with strong administrative structure and financial support.

The path to achieve our goals of an increase in economic benefits to the Shire, to support local businesses and the local community is laid out clearly in the plan and each step can be measured for success.
— Gillian Strong, Tourism Coordinator, Bulloo Shire Council on the Bulloo Tourism Activation Plan developed for Bulloo Shire Council

TOURISM BUSINESSES AND EVENTS

As newcomers to the tourism industry, we have been fortunate to have been mentored by Tilma Group. Linda and Kushla are absolute pros, their depth of knowledge and experience with a huge array of tourism offerings has been a huge contributor to our early successes.

We highly recommend Tilma Group if you are new or even a seasoned tourism business to seek their invaluable support. The opportunities we have been afforded and the borrowed confidence in new endeavours has been first class.

Thank you for allowing us to borrow your belief in great things.
— Rachael Lang, Owner/manager, Diamondvale Estate

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